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We work with senior management in enterprises of all sizes to develop a realistic plan that shows how IT and process change will best serve their business strategy. We bridge the gap between IT and Business and resolve the dissonance between IT and Business objectives. Our clients trust us to deliver realistic approaches for their business challenges and to use IT as an effective component of change--but not the only one.
"I have a high-level sales strategy but I'm not sure on how best to execute." — EMEA Sales Director, Global Power Rental Our client, the world's largest supplier of rental power, had engaged Bain to help determine a new sales strategy. One of the recommendations was to use the internet as a sales channel. We were asked to advise on how best to move forward. Work had started on an online sales pilot with selected customers. More
Our client had four Human Resource (HR) systems, making a consistent view of HR very difficult. Previous attempts to rollout a single, global PeopleSoft system had failed. Twice. We devised an initial solution to bring basic HR information into PeopleSoft on a daily basis, so that the quality of information available for M&A was greatly improved. We then incrementally rolled out PeopleSoft region by region, standardising employee policies and reducing the administrative workload of HR. More
"I need to offer new online services but our operational systems are reaching the end of their life and can't support this." — CIO UK Retailer This retailers' existing operational systems were deemed to be reaching the end of their life. We advised on how they could use messaging technology to enable delivery of new online and in-store kiosk services. This significantly extended the life of the existing operational systems, and enabled quicker than anticipated delivery of new services.
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